With our attention spans dwindling to zero, and with online shops wanting to deliver a frictionless experience, the keyboard and mouse have surely got to go. It’s just too much effort to tap the keys.
It will have to be done by voice. Commands and questions by voice.
We ask the computer to take us to Amazon, or Gap, or East, or whatever and then we ask for what we want.
‘Show me all the tops in green, size 12’
‘Home in on the one with the boat neck.’
‘I’ll have that one and the one in taupe.’
And that’s how it will go.